On October 27, 2025, Your U+ will be revamped as U+one. Now, enjoy the convenience of using the [Your U+] and [U+ Membership] apps in one, unified U+one. ■ App Name and Icon Changes • Previous: Your U+ • New: U+one ■ U+one, an integrated app that simplifies your daily life Use LG U+ services more easily and quickly, including troubleshooting issues, accessing membership/benefits, and purchasing/changing products, all with a single app. ■ New Main Screen (Introducing 5 Menus) ① MY: Check billing and usage information at a glance ② Benefits: Access scattered benefits and coupons in one place ※ Existing membership app features integrated into the Benefits main screen ③ Store: Customized product recommendations ④ Plus: Personalized information based on preferences ⑤ AI Search: Conversational, intelligent AI search ■ My billing/usage information at a glance • View your information, including this month's bill, remaining data, subscribed additional services, and remaining contract/installment balance, right from the app's home screen. ■ Choose your preferred main screen • You can set your preferred main screen among MY, Benefits, Store, Plus, or AI Search as the app's home screen. ■ Automatically manages tasks • We proactively notify you of important information and tasks based on your life cycle and usage history. ■ Membership benefits and features on U+one • U+one benefits main page: Access U+ membership, membership barcodes, coupon boxes, and even participate in events like U+2+ right from your home page. ■ Don't miss a single benefit • We'll make sure you get the most out of every benefit you can get. ■ Chatbot available 24/7 • Even late at night, on weekends, or on public holidays when customer service is difficult to reach, you can ask the chatbot any questions you have. ※ U+ customers won't incur data charges while using the app. However, data charges may apply if you navigate to other internet pages through the app. ▶ Permissions Agreement Information • Access permissions are required to use the U+one app. • If you do not agree to the required permissions, you will not be able to use the following features. [Required Access Permissions] • Phone: Easy phone login and connection by pressing the phone number. [Optional Access Permissions] • Location: Use features such as finding nearby stores. • Camera: Captures camera data to recognize card information. • Photos/Videos: Attach saved photos/videos (e.g., when making 1:1 inquiries or writing reviews). • Notifications: Notifies of bill arrivals, events, and other information. • Microphone: Use the microphone for chatbot voice inquiries. • Contacts: Load contacts saved on your phone when gifting data. • Display on top of other apps: Use the visible ARS. ▶ Inquiries • Email address: upluscsapp@lguplus.co.kr • For a faster response, please include your name, phone number, and phone model in the email. • LG U+ Customer Center: 1544-0010 (paid) / 114 (free) from your mobile phone
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